Verbex transforms customer service with its AI platform. Our intelligent Digital Workers handle both inbound support queries and outbound follow-up calls, ensuring seamless claim management and customer satisfaction. By combining natural conversation abilities with systematic follow-up protocols, Verbex delivers efficient, empathetic customer interactions across the support lifecycle.
Mimics human sentiments and empathy and recalls past calls with the customer.
Able to raise a claim ticket in the CRM based on customer’s complaints or queries.
Control whether the digital worker can close a claim ticket with customer’s consent.
Calmly and compassionately resolves disputes and transfer calls to human, if needed.
Verbex can send email or phone notifications about claim actions.
Responds faster than human (less than 1 sec latency compared to 1.2 sec for human.
Stops when the user speaks and seamlessly transitions back to the original topic.
100% script adherence, whereas human agents falls short at 85-95%.
Supervisory AI checks digital worker's responses and reduces hallucination chances.
Connect with your calendar, email, CRM, ERP and IPTSPs effortlessly.
Set up in less than a week, compared to the 4-7 weeks required to train human agents.
At least 55% lower CPA (cost per acquisition) compared to human agents.
Verbex delivers enterprise-grade Digital worker to complement your SDRs (Sales Development Representative) team. We do it through our powerful Create, Connect, Configure, Deploy and Monitor platform. By leveraging own cutting-edge language and speech models, Verbex seamlessly integrates with your existing phone systems, enabling natural conversations with prospects. The platform empowers businesses to rapidly scale their SDR operations while maintaining consistent quality and performance.
Configure & Prepare Prompt.
Connect the tools or solutions.
Configure the middle ware for connectivity to softwares/systems.
Choose phone number & Deploy.
Retell AI simplifies the integration of AI voice agents into your existing tech stack, ensuring a seamless transition without disrupting your current workflows.
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