Verbex is a human-like Voice AI platform designed to operate across diverse business environments. It enables organizations to deploy AI Sales Development Representatives (SDRs), AI call centers/customer support, and Voice AI agents that communicate naturally across telephone lines, web platforms, mobile applications, operating systems, and IoT devices.The platform connects flexibly with existing enterprise systems such as ERP, CRM, and call center solutions ensuring smooth data flow, automation, and execution without disrupting current infrastructure.With Verbex, businesses can design, configure, and deploy Voice AI agents that scale conversations, improve responsiveness, and unify communication across the organization.
Verbex delivers fluid, real-time voice interactions that understand pauses, interruptions, tone, and context — creating conversations that feel natural, not robotic. Designed to handle language nuances and real-world speech patterns across industries.
Verbex combines proprietary voice technology with carefully selected language models to match your business needs. This allows you to balance response speed, security, and operational cost without being locked into a single model.
Beyond conversation, Verbex completes real business tasks — updating CRMs, logging data, booking appointments, or triggering backend workflows. It can be configured to understand industry-specific terminology and processes.
Verbex is built for long-term performance. Using conversation logs and analytics, the system can be refined and optimized over time — helping improve accuracy, workflows, and customer experience as your business evolves.
Handles 2 M+ calls per hour, far outpacing human agents' 8-15
At least 55% lower CPA (cost per acquisition) compared to human agents
Average call handling time (CHT) of 1-2 minutes compared to human agents' 3-6 minutes.
100% script adherence, whereas human agents, at 85-95%
Voice AI agents can be configured, adjusted, and scaled instantly.
Reduce costs by eliminating expenses for training, salaries, and benefits
Verbex SDR generates new leads by contacting potential customers using data from your call center solution or ERP system.
Handles common questions, creates tickets, and transfers calls to agents when needed. It can also book calendars and send confirmation emails.
Schedules and confirms appointments, and provides rescheduling options.
Automates feedback collection via phone calls, gathering data like user sentiment and purchasing possibility. Reduces survey time by 95%.
Verbex's digital worker uses conversational AI to clearly explain payment options and processes to debtors, making debt collection more empathetic and effective.
Verbex AI for online banking allows customers to access banking services via telephone or mobile app using natural, human-like conversation.
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Built for high-performance environments with response times averaging ~1 second for fluid voice interactions.
Verbex can mimic human emotions in conversation so well that 65% of users can't tell the difference between it and a human.
Verbex's supervisor AI uses large trained models to quality check digital worker responses and minimize hallucination.
Verbex uses own LLM Core Components such as STT, TTS, Orchestration, and Custom LLM to provide customizable multimodal LLM models.
Verbex detects and immediately stops when the user says something.
Verbex is a global tech leader with Generative Agentic AI patents in 23 countries, protecting customers from patent infringement.
