Connect Your Knowledge. Reduce Hallucinations.

Add a static or dynamic (web url) knowledge repository that verbex AI SDR will use to converse with user with accurate information and therefore reducing hallucination. Either a text, PDF or web url based knowledge base is supported now.

Use Case

What is Knowledge base

A knowledge base is a repository of information that an AI can use to provide accurate responses and reduce hallucinations. It can be in the form of text, PDF, or a web URL.

Web URL

Verbex AI pinpoints the URLs used as the source of information by selecting from the sitemap crawled by our AI and adding the web URL.

Document upload

Upload doc file, PDF file only.

How It Works

Step by Step guide on Knowledge Base:

Creating Knowledge base folder:

Go to “Knowledge Base” from the navigation menu in your dashboard. Its on the left side. Now click on “New Directory” button.
Add directory name and write a description. And click “Create Directory”.

60 minutes free trial

Uploading contents in knowledge base

Go to the knowledge base folder you created. You can navigate this from the knowledge base on the navigation menu.
Click on “Upload Document” , a pop up window will open. There are two tabs. A. Upload files, B. Add website. You can drag and drop doc or PDF file in the Upload file section. Or add a website URL link from the “Add website” tab.

60 minutes free trial

Connecting knowledge base

Go to the “Agent” menu from the dashboard. And click on any agent where you want to connect your knowledge base to.
Then, from the ride side bar, go to “Configure” section. After that click on “Select knowledge base”. A drop down menu will open. Now, choose the knowledge base you want to connect your agent to. You are done!

60 minutes free trial