Verbex

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Use Case

Verbex AI: Banking with Your Voice!

Verbex AI for online banking allows customers to access banking services either via telephone or the bank's mobile application. Services, such as opening accounts, verifying payment clearances, managing credit card payment reminders, receiving account information, locating ATMs, getting answers about bank products, and receiving alerts about unusual activity, can be conducted seamlessly using natural, human-like conversation.

Person using phone at outdoor cafe
Verbex Advantages

Benefits of Implementing Verbex in Online Banking

Accessibility

Customers can access banking services conveniently through telephone or mobile app.

Comprehensive Services

Supports a wide range of banking activities, from opening accounts to receiving alerts.

24/7 Availability

Provides round-the-clock support and service to customers.

Human like Conversation

Mimics human sentiments (e.g. Surprise, Sadness, Happiness, Excitement).

Check or fund windraw confirmation

Verify withdrawal amount and destination, Confirm processing time and fees. Receive confirmation.

Lowest latency

Responds faster than human (less than 1 sec latency compared to 1.2 sec for human.

Realtime Interruption Handling

Stops when the user speaks and seamlessly transitions back to the original topic.

Consistent Communication

100% script adherence, whereas human agents falls short at 85-95%.

Near Zero Hallucination

Supervisory AI checks digital worker's responses and reduces hallucination chances.

Seamless integration

Connect with your calendar, email, CRM, ERP and IPTSPs effortlessly.

Scalability

Set up in less than a week, compared to the 4-7 weeks required to train human agents.

Significant Savings

At least 55% lower CPA (cost per acquisition) compared to human agents.

PROGRESS

How Verbex Digital Workers Works

Verbex delivers enterprise-grade Digital worker to complement your SDRs (Sales Development Representative) team. We do it through our powerful Create, Connect, Configure, Deploy and Monitor platform. By leveraging own cutting-edge language and speech models, Verbex seamlessly integrates with your existing phone systems, enabling natural conversations with prospects. The platform empowers businesses to rapidly scale their SDR operations while maintaining consistent quality and performance.

Retell AI Platform Interface

Create Agents

Configure & Prepare Prompt.

Connect Agents

Connect the tools or solutions.

Configure Agents

Configure the middle ware for connectivity to softwares/systems.

Deploy Agents

Choose phone number & Deploy.

Integrations

Integrate Your Tech Stack

Retell AI simplifies the integration of AI voice agents into your existing tech stack, ensuring a seamless transition without disrupting your current workflows.

Javascript

Keragon

Twilio

Python

Keap

Salesforce

Make.com

Zapier

Don't have a clue how to integrate?

Find a certified partner.