Speaks and Reacts like a Human ! You can Speak to it, just as you would speak to a Human !
Verbex is a Humanized AI SDR (Sales Development Representative ) Platform. Any user can easily Create, Connect, Configure and Deploy our AI Sales Development Representatives on phone lines or Web platforms, Mobile apps, Operating System or IOT devices. Verbex Platform allows users to connect their preferred business tools such as ERP, CRM, Call Center Solutions.
Our Humanized AI SDR then pulls data from your CRM and/or ERP and dials users/receive calls from users and record those in your business tools with detailed business analysis for each of the calls that it handled.
Handles 2 M+ calls per hour, far outpacing human agents' 8-15
At least 55% lower CPA (cost per acquisition) compared to human agents
Average call handling time (CHT) of 1-2 minutes compared to human agents' 3-6 minutes.
100% script adherence, whereas human agents, at 85-95%
Set up in less than a week, compared to the 4-7 weeks required to train human agents
Reduce costs by eliminating expenses for training, salaries, and benefits
Verbex SDR generates new leads by contacting potential customers using data from your call center solution or ERP system.
Handles common questions, creates tickets, and transfers calls to agents when needed. It can also book calendars and send confirmation emails.
Schedules and confirms appointments, and provides rescheduling options.
Automates feedback collection via phone calls, gathering data like user sentiment and purchasing possibility. Reduces survey time by 95%.
Verbex's digital worker uses conversational AI to clearly explain payment options and processes to debtors, making debt collection more empathetic and effective.
Verbex AI for online banking allows customers to access banking services via telephone or mobile app using natural, human-like conversation.
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System latency is ~1 second, which is lower than the average human latency of ~1.2 seconds.
Verbex can mimic human emotions in conversation so well that 65% of users can’t tell the difference between it and a human.
Verbex’s supervisor AI uses large trained models to quality check digital worker responses and minimize hallucination.
Verbex uses own LLM Core Components such as STT, TTS, Orchestration, and Custom LLM to provide customizable multimodal LLM models.
Verbex detects and immediately stops (less than 100 ms response time) when the user says something,
Verbex is a global tech leader with Generative Agentic AI patents in 23 countries, protecting customers from patent infringement.
